Contact Us

We're here to help! Whether you have questions about UAE mobile recharge services, need clarification on our educational content, or want to provide feedback, we'd love to hear from you.

Get in Touch

📧

Email Us

General Inquiries:
[email protected]

We typically respond within 24-48 hours during business days.

📞

Call Us

Phone: +971 4 555-0123
Fax: +971 4 555-0124

Available during business hours for immediate assistance.

📍

Visit Us

Business Address:
Business Bay Tower, Floor 25
Dubai, UAE
United Arab Emirates

By appointment only.

Business Hours

Saturday - Thursday: 9:00 AM - 6:00 PM GST
Friday: 2:00 PM - 6:00 PM GST
UAE Public Holidays: Closed

Emergency Support: Available 24/7 for urgent inquiries

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible:

Thank you for your message! We will respond to you within 24-48 hours.

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What We Can Help With

📚 Educational Content

Questions about our guides, articles, or educational resources about UAE mobile recharge services.

💬 General Inquiries

Information about DuaeCharge.org, our mission, or how to use our website effectively.

🔒 Privacy & Data

Questions about our privacy practices, data handling, or cookie usage in compliance with UAE data protection laws.

💡 Suggestions & Feedback

Ideas for new content, improvements to our website, or general feedback about UAE mobile services.

What We Cannot Help With

Important Notice: As an educational resource, we cannot:

Sell or provide mobile recharge cards
Process mobile recharge transactions or refunds
Access mobile account balances or account information
Resolve issues with specific mobile accounts (contact your network provider)
Replace lost or stolen recharge cards
Provide legal or financial advice

For issues with specific mobile accounts, please contact your network provider (Etisalat, du, or Virgin Mobile) directly.

Frequently Asked Questions

Before contacting us, you may find answers to common questions in our FAQ section or Help Center.

Report Fraud or Scams

If you've been a victim of mobile recharge fraud or scam in the UAE, we can provide educational guidance, but you should also:

Contact Dubai Police or your local emirate police
File a report with UAE Central Bank
Contact your mobile network provider immediately
Report to your bank or credit card company

For educational information about avoiding scams, visit our Safety Tips section.

Connect With Us

Stay updated with the latest UAE mobile recharge information, safety tips, and educational content:

Subscribe to our educational newsletter
Bookmark our website for quick access
Share our guides with friends and family

Response Times

We strive to respond to all inquiries promptly:

Email: 24-48 hours during business days
Phone: Immediate during business hours
Contact Form: 24-48 hours during business days
Emergency Inquiries: Within 24 hours

Responses sent outside business hours will be addressed on the next business day.